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FAQs
Activate Your Card
Lost/Stolen Card
Find ATM locations
Reset PIN
Set up Direct Deposit
How can I get a Scarlet card/account?
Can I have more than one Scarlet account?
How do I activate my Scarlet card?
More "Getting Started" FAQs
Is my money safe & secure?
What do I do if my card is lost, stolen, or damaged?
How do I dispute a transaction?
More "Security" FAQs
How can I add money to my account?
How do I set up direct deposit?
Can I get money from an ATM with my card?
More "Using Your Account" FAQs
What fees & limits are associated with my account?
Are there overdraft fees with my Scarlet account?
How can I avoid the ATM withdrawal fee?
More "Fees and Limits" FAQs
Still have questions? Call our customer service team.US: 1-833-707-3783International: 1-678-737-1941