Getting Started

How can I get a Scarlet^® card?

You can buy a temporary starter card at a Walgreens or Duane Reade location, and then register it at getScarlet.com/go. You can no longer open a new Scarlet Bank Account online.

Can I have more than one Scarlet account?

Yes, you can have more than one Scarlet account. Limits apply. Please see the Scarlet^® Bank Account Deposit Account Agreement for details.

How old do I have to be to get a Scarlet account?

Scarlet accounts are available to U.S. residents who are over 18 years old only (or 19 in certain states).

How do I activate my Scarlet card?

1. Log in to your Scarlet account here.

2. Locate the card activation notification and click the Activate button.

NOTE: You may have to click the arrow > to scroll past the first notification to get the card activation notification

3. Enter the information from the personalized card you received in the mail.

You can also activate your card by calling 1-833-707-3783 and following the prompts.

What can I do with a virtual temporary card?

We’ve made it easy to start using your Scarlet^® Bank Account right away! Upon successful registration and email verification, a virtual temporary card will be made available for online purchases while you wait for your personalized Scarlet debit card to arrive in the mail. Once you add money to your Scarlet account, log into your account at getScarlet.com to access your virtual temporary card number, CVV code and expiration date to use for online purchases and in-store purchases once you add the Scarlet temporary card to your digital wallet.

Once you activate your personalized debit card, your virtual temporary card will be deactivated, and you will be able to access the money in your Scarlet account with your new personalized debit card. Do not use your temporary virtual card number for recurring payments such as memberships or subscriptions as it will be deactivated once you activate your personalized Scarlet debit card.

What can I do on the mobile app?

The Scarlet mobile app allows you to manage your account from wherever you are.¹ In addition to viewing your balance, you can also:

• Cash a check using Mobile Check Capture by Ingo^® Money²

• Find retail locations where you can add cash and generate a barcode for a cash reload³

• Get your Account and Routing Numbers to set up direct deposit

• Transfer money to other Scarlet cardholders

• View monthly statements, recent transactions, and goal balances

• Set up and/or manage subaccounts

You can download the mobile app from the App Store here and from Google Play here.

Can I receive balance alerts on my account?

Yes, you can receive text message and/or email alerts to stay informed about your Scarlet account activity, including:

• Low balance alerts

• Money added

• Available balance

To set up alerts:

1. Log in to your Scarlet account and go to My Profile.
2. Select Notification Settings, located under the Settings section.
3. Under the Text¹ and/or Email column, check the box next to each type of alert you wish to set up. If you want to opt out of a text or email alert you are currently receiving, uncheck the appropriate box.

• For balance alerts, enter the amount at which you’d like to get a notification if the balance drops below. For example, you would enter $10.00 if you’d like to receive an alert whenever the balance drops below $10.00. Please note that this is a required field and must be filled out in order to set up your alerts properly.

4. Select Save Changes and your text and email alert settings will be updated.

Do I need to have a myWalgreens account to register for the Scarlet® Bank Account?

Yes. When you register the temporary card you purchased at a Walgreens or Duane Reade store at getScarlet.com, you must enter a valid myWalgreens Membership #. You may either enter your 13-digit myWalgreens Membership # or click the option to look up your Membership #. If you are not already a myWalgreens member, you can Join for FREE at myWalgreens.com.

For more information about myWalgreens, visit myWalgreens.com.