• All fees Amount Details
    Card price and setup
    Retail Card purchase price $1.95 This is a one-time fee.
    Online Card purchase price $0.00
    Monthly usage
    Monthly fee $7.95 This is a monthly fee. The fee will be waived if you have $500 direct deposit or $500 cumulative POS signature spend transactions, net of reversals, during the monthly statement period.
    Deposits
    Add Money (at Walgreens) $0.00 - Scan
    $1.95 - Swipe
    There is no fee for utilizing scan reload via your Scarlet Bank Account mobile app at a Walgreens location. A $1.95 fee will apply if loading cash by swiping your Scarlet Bank Account card at a Walgreens location. This is a per transaction fee. The amount of each Add Money transaction at Walgreens locations must be at least $20.00.
    Add Money (at other participating retailers) Up to $3.95 This is a per transaction fee that varies by retailer. Add Money service is provided by InComm Financial Services, Inc. subject to additional terms (see getScarlet.com/addcash for more details). The amount of each Add Money transaction at a retail location must be at least $20.00.
    Mobile Check Service by Ingo® Money
    Money in ten (10) days $0.00 If your check is returned unpaid within the ten (10) day period, your Account will not be funded. There is no minimum check amount.
    Money in Minutes 1% or 5% of check amount, with $5.00 minimum fee

    A 1% fee applies to payroll and government checks with a pre-printed signature. A 5% fee applies to all other check types including personal checks and business checks, payroll checks with a handwritten signature, insurance checks, attorney's checks, cashier checks, money orders, rebate checks and refund anticipation checks.

    The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Service and the First Century Bank and Ingo Money . All checks are subject to approval for funding in Ingo Money’s sole discretion. Approval usually takes three (3) to five (5) minutes but can take up to one (1) hour. Fees apply for approved Money in Minutes transactions funded to your Account.

    Get cash
    ATM withdrawal (in-network) $0.00 “In-network” refers to the Allpoint ATM Network. See for locations and other details.
    ATM withdrawal (out-of-network) $3.00 We charge this fee per transaction . “Out-of-network” refers to all the ATMs outside of the Allpoint ATM Network. You may also be charged an additional fee by the ATM operator, even if you do not complete a transaction.
    Over the counter withdrawal $3.75 This is a per transaction fee charged when an Accountholder withdraws cash from their account using a Debit Card at a bank teller location.
    Information
    ATM balance inquiry (in-network or out-of-network) $0.00

    We do not charge a fee for “in-network” or “out-of-network” ATM balance inquiry transactions.

    “In-network” refers to the Allpoint ATM Network. Locations can be found at “Out-of-network” refers to all the ATMs outside of the Allpoint Network.

    When you use an out-of-network ATM, you may be charged a fee by the ATM operator or any network used to complete the transaction (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

    Using your Card outside the U.S.
    International ATM withdrawal $3.00 This is our fee. This fee is per transaction. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.
    Foreign Transaction Fee 3% This is a per transaction fee charged when a accountholder makes a purchase in a non-U.S. currency that is converted to U.S. dollars.
    Other
    Card replacement – standard $5.00 This fee is per replacement Card. Card will arrive in approximately ten (10) or more Business Days.
    Card replacement – expedited shipping $20.00 Per replacement Card, FedEx carrier delivery. Card will arrive in three (3) to four (4) Business Days. Expedited shipping is not available to customers in Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands.
    Background and Scope.
    QuestionShort AnswerFurther Detail
    What is arbitration?An alternative to courtIn arbitration, a neutral third-party arbitrator (“Arbitrator”) solves Disputes in an informal hearing on an individual basis.
    Is it different from court and jury trials?YesThe hearing is private. There is no jury. It is usually less formal, faster and less expensive than a lawsuit. Pre-hearing fact finding is limited. Appeals are limited. Courts rarely overturn arbitration awards.
    Can you opt-out of this Arbitration Clause?Yes, within 60 daysIf you do not want this Arbitration Clause to apply, you must send us a signed notice within 60 calendar days after you acquire the Account. You must send the notice in writing (and not electronically) to our Notice Address. Provide your name, address and Card or Account number. State that you “opt out” of the Arbitration Clause. Opting out will not affect the other provisions of this Agreement.
    What is this Arbitration Clause about?The parties' agreement to arbitrate DisputesUnless prohibited by Applicable Law and unless you opt out, you and we agree that you or we may elect to arbitrate individually or require individual arbitration of any “Dispute” as defined below.
    Who does the Arbitration Clause cover?You, us and certain “Related Parties”This Arbitration Clause governs you and us. It also covers certain “Related Parties”: (1) our parents, subsidiaries, affiliates, and their successors and permitted assigns; (2) our employees, directors, officers, shareholders, members and representatives; and (3) any person or company that is involved in a Dispute you pursue at the same time you pursue a related Dispute with us.
    What Disputes does the Arbitration Clause cover?All Disputes (except certain Disputes about this Arbitration Clause)This Arbitration Clause governs all “Disputes” that would usually be decided in court and are between us (or any Related Party) and you. In this Arbitration Clause, the word “Disputes” has the broadest reasonable meaning. It includes all claims even indirectly related to your Account or this Agreement or the relationships between you and us and/or “Related Parties” resulting therefrom, including but not limited to, initial claims, counterclaims, cross-claims, third-party claims, and claims based on any constitution, statute, regulation, ordinance, common law rule (including rules relating to contracts, torts, negligence, fraud or other intentional wrongs) and equity. It includes claims that seek relief of any type, including damages, and/or injunctive, declaratory, or other equitable relief. It includes claims related to the validity in general of this Agreement. However, it does not include disputes about the validity, coverage or scope of this Arbitration Clause or any part of this Arbitration Clause. (This includes a Dispute about the rule against class arbitration.) All such disputes are for a court and not an Arbitrator to decide.
    Who handles the arbitration?Usually AAA or JAMS

    Arbitrations are conducted under this Arbitration Clause and the rules of the arbitration administrator in effect when the arbitration is started. The arbitration administrator will be either:

    • The American Arbitration Association (“AAA”), 120 Broadway, 21st Floor, New York, NY 10271, .
    • JAMS, 620 Eighth Avenue, 34th Floor, New York, NY 10018,
    • Any other company picked by agreement of the parties.

    If all the above options are unavailable, a court with jurisdiction will pick the administrator. No arbitration may be administered without our consent by any administrator that would permit a class arbitration under this Arbitration Clause. The Arbitrator will be selected under the administrator's rules. However, the Arbitrator must be a lawyer with at least ten years of experience or a retired judge unless you and we otherwise agree.

    Can Disputes be litigated?Sometimes

    Either party may bring a lawsuit if the other party does not demand arbitration. Also, any individual claim(s) by you or us in which the amount in controversy (exclusive of attorneys' fees and costs if Applicable Law so provides) is properly within the jurisdiction of a small-claims court may be removed to small-claims court at the election of the opposing party by providing notice within 21 days of receiving the arbitration demand from the other party; however, if that action is transferred, removed or appealed to a different court, a party may elect arbitration.

    Even if all parties have opted to litigate a Dispute in court, you or we may elect arbitration with respect to any Dispute made by a new party or any Dispute later asserted by a party in that lawsuit or in any related or unrelated lawsuit (including a Dispute initially asserted on an individual basis but modified to be asserted on a class, representative, or multi-party basis). Nothing in that litigation shall constitute a waiver of any rights under this Arbitration Clause.

    Are you and we giving up any rights?Yes

    For Disputes that are arbitrated under this Arbitration Clause, you and we give up our rights to:

    1. Have juries decide Disputes.
    2. Have courts, other than small-claims courts, decide Disputes.
    3. Serve as a private attorney general or in a representative capacity in court or in arbitration.
    4. Join a Dispute that you, we, or Related Parties have with a dispute that others have.
    5. Bring or be a class member in a class action in court or in a class arbitration.

    The Arbitrator shall have no authority to conduct any arbitration inconsistent with this section or to issue any relief that applies to any person or entity except you or us or Related Parties individually.

    Can you or another consumer start a class arbitration?NoThe Arbitrator is not allowed to handle any Dispute on a class or representative basis. All Disputes subject to this Arbitration Clause must be decided in an individual arbitration or an individual small-claims action. You may not pursue any type of collective action or class action against us in arbitration.
    What law applies?The Federal Arbitration Act (“FAA”)This Agreement and the Account involve interstate commerce. Thus, the FAA governs this Arbitration Clause. The Arbitrator must apply substantive law consistent with the FAA. The Arbitrator must honor statutes of limitation and privilege rights. The Arbitrator is authorized to award all remedies permitted by applicable substantive law, including, without limitation, compensatory, statutory and punitive damages (subject to constitutional limits that would apply in court), declaratory, injunctive and other equitable relief, and attorneys’ fees and costs. In the event of any conflict or inconsistency between this Arbitration Clause and the administrator’s rules or the Agreement, this Arbitration Clause will govern.
    Will anything I do make this Arbitration Clause ineffective?NoThis Arbitration Clause stays in force even if: (1) you or we end this Agreement; (2) we transfer or assign our rights under this Agreement, or (3) a party files for bankruptcy (if bankruptcy law permits).
    Process.
    What must a party do before starting a lawsuit or arbitration?Send a written Dispute notice and work to resolve the DisputeBefore starting a lawsuit or arbitration, the complaining party must give the other party written notice of the Dispute. The notice must explain in reasonable detail the nature of the Dispute and any supporting facts. If you are the complaining party, you must send the notice in writing (and not electronically) to our Notice Address. You or an attorney you have personally hired must sign the notice and must provide your Card or Account number or identification and a phone number where you (or your attorney) can be reached. A letter from us to you will serve as our written notice of a Dispute. Once a Dispute notice is sent, the complaining party must give the other party a reasonable opportunity over the next 30 days to resolve the Dispute on an individual basis.
    How does an arbitration start?Mailing a noticeIf the parties do not reach an agreement to resolve the Dispute within 30 days after notice of the Dispute is received, the complaining party may commence a lawsuit or an arbitration, subject to the terms of this Arbitration Clause. To start an arbitration, the complaining party picks the administrator and follows the administrator's rules. If one party begins or threatens a lawsuit, the other party can demand arbitration. This demand can be made in court papers, such as a motion to compel arbitration. Once an arbitration demand is made, no lawsuit can be brought and any existing lawsuit must stop unless a court rules otherwise.
    Will any hearing be held nearby?YesThe Arbitrator may decide that an in-person hearing is unnecessary and that he or she can resolve a Dispute based on written filings and/or a conference call. However, any in-person arbitration hearing must be held at a place reasonably convenient to you.
    What about appeals?Very limitedAppeal rights under the FAA are very limited. The Arbitrator’s award will be final and binding. Any appropriate court may enter judgment upon the Arbitrator's award.
    Arbitration Fees and Awards.
    Who bears arbitration fees?Usually, we do.We will pay all filing, administrative, hearing and Arbitrator fees if you act in good faith, cannot get a waiver of such fees, and ask us to pay. We will always pay amounts required under Applicable Law or the administrator's rules.
    When will we cover your legal fees and costs?If you winIf you win an arbitration, we will pay the reasonable fees and costs for your attorneys, experts and witnesses. We will also pay these amounts if required under Applicable Law or the administrator's rules or if payment is required to enforce this Arbitration Clause. The Arbitrator shall not limit his or her award of these amounts because your Dispute is for a small amount.
    Will you ever owe us for arbitration or attorneys' fees?Only for bad faithThe Arbitrator can require you to pay our fees if (and only if): (1) the Arbitrator finds that you have acted in bad faith (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)); and (2) this power does not make this Arbitration Clause invalid.
    Can an award be explained?YesA party may request details from the Arbitrator within 14 days of the ruling. The Arbitrator will determine whether to grant such request.
    What happens if a part of this Arbitration Clause cannot be enforced?It dependsIf any portion of this Arbitration Clause cannot be enforced, the rest of the Arbitration Clause will continue to apply, except in two instances. First, if a court rules that the Arbitrator can decide a Dispute on a class basis and that ruling is not reversed on appeal, then this entire Arbitration Clause (except for this sentence) will be void. Second, if a claim is brought seeking public injunctive relief and a court determines that the restrictions in this Arbitration Clause prohibiting the Arbitrator from awarding relief on behalf of third parties are unenforceable with respect to such claim (and that determination becomes final after all appeals have been exhausted), then the claim for public injunctive relief will be determined in court and any individual claims seeking monetary relief will be arbitrated. In such a case, the parties will request that the court stay the claim for public injunctive relief until the arbitration award pertaining to individual relief has been entered in court. In no event will a claim for public injunctive relief be arbitrated.
    FACTSWHAT DOES METABANK®, NATIONAL ASSOCIATION DO WITH YOUR PERSONAL INFORMATION?
    Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
    What?

    The types of personal information we collect and share depend on the product or service you have with us. This information can include:

    • Social Security number and Income
    • Account balances and Transaction history
    • Credit history and Assets

    When you are no longer our customer, we continue to share your information as described in this notice.

    How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons MetaBank®, National Association (“MetaBank”) chooses to share; and whether you can limit this sharing.
    Reasons we can share your personal information Does MetaBank share? Can you limit this sharing?
    For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
    For our marketing purposes - to offer our products and services to you Yes No
    For joint marketing with other financial companies Yes No
    For our affiliates' everyday business purposes - Information about your transactions and experiences No We do not share
    For our affiliates' everyday business purposes - Information about your creditworthiness No We do not share
    For our affiliates to market to you No We do not share
    For nonaffiliates to market to you No We do not share
    Questions? Go to www.metabank.com/privacy-policy
    Who we are
    Who is providing this notice?This privacy policy is provided by MetaBank and applies to MetaBank products and services.
    What we do
    How does MetaBank protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
    How does MetaBank collect my personal information?

    We collect your personal information, for example when you

    • Open an account or Apply for a loan
    • Make deposits or withdrawals from your account or Provide account information
    • Make a wire transfer
    • We also may collect your personal information from others, such as credit bureaus, affiliates, or other companies.
    Why can't I limit all sharing?

    Federal law gives you the right to limit only

    • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
    • Affiliates from using your information to market to you
    • Sharing for nonaffiliates to market to you

    State law and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]

    Definitions
    Affiliates

    Companies related by common ownership or control. They can be financial and nonfinancial companies.

    • MetaBank does not share with our affiliates.
    Nonaffiliates

    Companies not related by common ownership or control. They can be financial and nonfinancial companies.

    • MetaBank does not share with nonaffiliates so they can market to you.
    Joint Marketing

    A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

    • Our joint marketing partner(s) include nonaffiliated financial companies that we may partner with to jointly market financial products or services to you.
    Other important information

    Special Notice for State Residents

    Residents of California or Vermont: We will not share with nonaffiliates except for our own marketing purposes, our everyday business purposes, or with your consent.

    Residents of Nevada: We are providing this notice pursuant to Nevada law.